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    • Global Desktop Training Success Story

    • Customized Training Successfully Delivered to Global Pharmaceutical Company for 300 Users on Three Continents
    • Author: Ronald Wagner , Company: PerkinElmer Informatics
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  • Customer Issue:

    A Global Pharmaceutical Company, in the process of transitioning from ISIS Draw to ChemDraw, was in need of a training program that could effectively educate 300 users in five locations in Europe, Asia and the United States. The training delivery needed to take place within a three week time frame, so the users would be ready to utilize the software once it was installed at each global location.

    "72% of the students rated the training to be ‘Above Average’ … users were quite happy with the training, they took lots of tips and tricks and features they did not know about back to their lab.”

    — Supervising Pharmaceutical Company manager

    Customer Solution:

    Using the data the customer provided, PerkinElmer Informatics Training Services was able to construct a Training Statement of Work that outlined all of the training details in a 19 workday .....


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